Our Terms and Conditions
Last updated: 19 January 2026
Welcome to the Petito Playground website (“Site: https://petito.ca”) and its subdomains. By using this website or booking our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing this Site or booking any services, you confirm that you accept and agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Bookings and Payments
- All bookings, including tickets and party packages, must be paid in full at the time of purchase.
- Payments are processed securely via Clover Payments.
- All sales are final and non-refundable. However, at our discretion, bookings may be deferred to a future available date if you notify us at least 48 hours in advance.
- Cancellations are possible with at least 1 month’s notice before your scheduled party.
- Late deferral requests may not be accepted.
3. Waivers and Guest Requirements
- A signed Waiver and Release Form is required for all guests participating in play activities.
- Waivers remain valid for one (1) year from the submission date.
- Guests must resubmit a waiver upon expiration to continue participation.
4. Use of Our Website
By using our website, you agree to:
- Provide accurate information during bookings or inquiries.
- Not misuse, disrupt, or attempt unauthorised access to any part of the Site.
5. Children’s Participation and Safety
- Children must be accompanied by a parent or legal guardian at all times.
- Petito is not responsible for injuries caused by failure to supervise children or improper use of play equipment.
6. Media & Promotional Content
We may occasionally take photos or videos during parties or events. With your prior verbal or written consent, these may be used on our website, Google Business Profile, or social media platforms.
7. Intellectual Property
All content on this website, including images, designs, logos, and branding, belongs to Petito Playground or its licensors. Any reproduction or distribution without written permission is prohibited.
8. Limitation of Liability
To the extent permitted by law:
- Petito Playground shall not be liable for any indirect, incidental, or consequential damages.
- Food Buddies System Inc., the website’s service provider, is not liable for any damages, losses, or disputes arising from your use of the Site or Petito’s services.
9. Changes to These Terms
Petito Playground reserves the right to update these Terms at any time. The most recent version will always be posted on this page.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Legal disputes will be handled in the courts of Toronto, Ontario.
11. Contact Us
For questions about these Terms, please contact:
Email: info@petito.ca
Mail: Unit 101, 4101 Yonge Street, North York, Ontario M2P 2E3, Canada